FAQS
How can I purchase tickets for Ajio Luxe Wkend? What is the on-ground set up for bookings and redemption?
Tickets for Ajio Luxe Wkend are available exclusively through BookMyShow. We have a dedicated box office for onground bookings and redemption. Customers who have booked online can approach the box office, present their authentic booking ID, and receive a wristband in exchange. Additionally, customers will be provided with a pre-loaded RFID card of INR 1,000 for Food & Beverage purchases at our counters.
Ticket price (per day): INR 1,500 with INR 1,000 cover for F&B.
How does the on-ground redemption process work?
Upon approaching the on-ground box office, customers with online bookings need to show their authentic booking ID to receive a wristband. This wristband serves as both entry validation and a means to access their pre-loaded RFID card for F&B purchases.
What is the purpose of the pre-loaded RFID card?
The pre-loaded RFID card is provided to customers for convenient and quick transactions at our food counters. It is pre-loaded with a specific amount for Food & Beverage purchases during the event.
How does the food redemption process work with the RFID card?
Once a customer has topped up their RFID card, they can proceed to any food counter. At the counter, they can use the RFID card to purchase the food items of their choice. The corresponding amount for the selected food items will be deducted from the card.
Is the remaining balance on the RFID card refundable?
No, the balance or leftover amount on the RFID card is non-refundable. We recommend customers to plan their purchases accordingly to make the most of the pre-loaded amount.
Can the RFID card be used for multiple transactions?
Yes, the RFID card can be used for multiple transactions until the pre-loaded amount is fully utilised. Customers can enjoy the flexibility of making food purchases throughout the event with a single RFID card.
What if I lose my RFID card?
Unfortunately, lost RFID cards cannot be replaced, and the remaining balance on the lost card will not be refunded. We advise customers to keep their RFID cards secure and report any loss immediately.
How can I stay updated on the latest announcements and updates regarding Ajio Luxe Wkend?
Follow us on Instagram @AjioLuxeWkend for the latest updates on Ajio Luxe Wkend.
Are all areas and events accessible to everyone?
While the F&B (Food & Beverage) areas, shopping spaces, and the Ajio Luxe Hangar are open to all visitors, certain brunches, cocktails, and curated experiences are exclusively by invitation only.
Can I purchase tickets to access the invite-only events?
No, invite-only events are reserved for select guests and cannot be accessed by purchasing tickets.
What activities can I enjoy without an invitation?
All visitors are welcome to explore:
- The vibrant shopping area.
- The F&B zones offering gourmet experiences.
- The Ajio Luxe Hangar with its exciting showcases and installations.
How do I know if I’m invited to a hosted event?
Guests will receive official communication with detailed event information and access instructions.
What items are prohibited at Ajio Luxe Wkend?
To ensure the safety and comfort of all attendees, the following items are strictly prohibited at Ajio Luxe Wkend:
- Cigarettes, e-cigarettes, vapes, and lighters
- Liquor or alcoholic beverages
- Drones
- Pets
- Inflammable substances
- Flash photography equipment or flashes
- Helmets
- Injectable substances (unless prescribed and verified)
- Pills or tablets (unless prescribed and verified)
- Weapons of any kind
- Cameras (professional equipment or as specified by the organizers)
- Outside food or beverages
- Drugs or illegal substances
- Sharp objects
These restrictions are in place to create a secure and enjoyable experience for everyone. If you have specific needs or require clarifications, please contact our event support team in advance.
Important Note:
- Items confiscated or restricted during security checks or frisking are not eligible for returns.
- The festival management reserves the right to update this policy and take appropriate action in cases of non-compliance.
- We appreciate your cooperation in ensuring a safe and enjoyable environment for all attendees.
- If you have any additional questions or concerns, please contact our customer support for assistance. [CONTACT]